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Frequently asked questions
Common questions about Digbee
Account & Registration
Start a Digbee ESG submission
- How do I access ESG submissions?
- How do I start a new ESG submission?
- Why do some users automatically have access to my ESG submissions?
- What questionnaire/framework is applicable to me?
- Which projects should I include in my ESG submission?
- Why do I have to include all my company’s projects on my ESG submission?
- When should I select an Exploration stage questionnaire/framework?
- When should I select a Development stage questionnaire/framework?
Access & Permissions
- Who can fill out a Digbee ESG™ submission?
- How / where do I access my ESG submissions?
- I can’t see an 'ESG Dashboard' in my Digbee account area.
- Who can access my ESG submission?
- Why do some people automatically have access to my ESG submissions?
- What permissions should I grant ESG team members on my ESG submission?
- How do I invite colleagues to my mining company account?
- Can I contribute to a mining company’s ESG submission even though I’m not an employee of the mining company?
- Can ESG consultants help with my Digbee ESG submission?
- Why can’t I access Section 2 ‘ESG Questions’ and Section 3 ‘Review & Submit’ in my ESG submission?
- Why can’t I edit the ESG submission?
ESG Submission process
- What is involved in completing a Digbee ESG submission?
- Is Digbee ESG an audit?
- Can anyone complete a Digbee ESG submission?
- How long should a Digbee ESG submission take my team to complete?
- Do I have to complete my ESG submission in one sitting/session?
- Can multiple people edit an ESG submission at the same time?
- Does Digbee provide version control for ESG submissions?
- I need to change the stage (‘Most advanced study’) assigned to a project in my submission but a warning message tells me data already entered is at risk.
- I need to remove a project from my submission but a warning message tells me data already entered is at risk.
- I need to add a new project to my submission but a warning message tells me data already entered is at risk.
- I want to add more projects to my ESG submission but the ‘Your projects’ page is locked to edits.
- Is a Digbee ESG submission a once-off or an annual disclosure?
Answering ESG Questions
- If a project / asset is spread out over a large area, how would you like us to tell you about the location?
- If several assets are in a similar area, can they be considered as a single asset?
- I don’t understand the ESG Question. What should I do?
- I can’t answer some of the ESG questions - can I still submit?
- What if the ESG question is not applicable to my company or project?
- How do I upload documents to support my responses to questions?
- Must I upload full documents or screenshots of specific parts of documents?
- My uploaded document applies to more than one question, do I need to upload it for each question?
- Do we need to provide evidence for everything we state in our ESG submission answers?
- I have actions that have not been directly covered or captured fully by the ESG questions, where can I include this?
- If we are planning to undertake a new initiative or something that will improve our sustainability, but haven’t yet done it, do you want to know about it?
- Why do you ask about planning for Tailings Facilities in the Exploration stage?
- Why do you ask for starting dates for baseline monitoring?
Review & Approve an ESG submission
- Why do I have to include all my company’s projects in my ESG submission?
- Who will see the information I submit – does it all have to become public or can I keep some of it confidential?
- When does my submission become locked to edits?
- Why does a Board appointed person have to submit the final submission?
Paying for a submission
Assessment / Scoring
ESG assessment outputs
- Who will see the information I submit – does it all have to become public, or can I keep some of it confidential?
- As a mining company, we are supportive of starting this ESG journey but concerned our inaugural score may not fully reflect the positive work we are doing.
- My company would like to publicise our upcoming ESG submission, how best should we approach this?
Miscellaneous
- How often and when should a mining company make an ESG submission?
- How does Digbee ESG relate to Global Standards?
- How does Digbee ESG align with ISSB Global Sustainability Disclosure Reporting Standards?
- How does Digbee ESG help us if we don’t have any ESG experience?
- Does Digbee offer consulting services to help us implement our ESG programmes?
- I am an ESG consultant, how can Digbee help me?
- I have a question that is not answered here